The tag line that India Post uses for promoting Speed Post on its website is ‘We deliver excellence’. So, if you have an article that needs to be delivered locally in your city, in India or Internationally in a time-bound and reliable manner, do not think beyond Speed Post from India Post (https://www.indiapost.gov.in/vas/Pages/IndiaPostHome.aspx).
The fact is that Speed Post manages to deliver excellence to its customers on more aspects than one.
Speed Post Excels on Reliability. As per studies, 99% of the letters and parcels booked through Speed Post are delivered within the stated delivery norms.
Speed Post Excels on Customer Convenience. A whole range of thought-through features deliver the ultimate in convenience and peace-of-mind to customers.
Speed Post Excels on Value for Money. The tariffs charged by Speed Post are exceptionally competitive and offer great value for money.
It is not surprising then that Speed Post has been the undisputed market leader in the domestic express delivery industry for the last 28 years. In fact, almost 40000000 letters and parcels weighing up to 35 kg are delivered in a time-bound manner every month to specified stations in India.
What’s more, Speed Post can also be used to send articles to international destinations that are a part of its extensive network.
Features that make Speed Post a Winner
The difference between a good service and a great service lies in the detailing. A great deal of customer insights and thinking has gone into designing the features of the Speed Post service. Customers’ needs and expectations for time-bound and express delivery have been understood in detail. Take a look at the thoughtful features that make Speed Post a winner!
Time-bound express Delivery of Letters and Parcels
The greatest reassurance to customers comes from the fact that Speed Post eliminates guessing and suspense from its delivery schedules. There are clear delivery norms depending on the destination your article is meant for. The destination-wise delivery norms are detailed in the India Post website. You can also use this link to access the delivery norms:
Great Value for Money
Speed Post is great value for money. Speed Post up to 50 gm is delivered at just Rs. 35 across the country, while the tariff for local Speed Post is a mere Rs. 15 for up to 50 gm. ( Applicable Service Tax extra). Letters and parcels sent through Speed Post can weigh up to 35 kg, so please refer to the India Post website for more details on the tariff slabs. You can also access local and international tariffs with the link: https://www.indiapost.gov.in/MBE/Pages/Content/Speed-Post.aspx
Extensive Domestic Service Network
Speed Post has a domestic delivery network that spans almost every corner of the country. Its coverage is unbeatable and the ultimate in convenience as you do not have to keep changing your service provider with every destination! Your articles can be booked in almost all the departmental Post Offices of India Post.
International Service to 99 Countries
International Speed Post is available for delivering urgent letters, University applications or business samples very economically to 99 countries. The service is very reliable as it is backed by Universal Postal Union.
Articles and valuable consignments can be insured for your peace-of-mind. By paying the insurance premium, the article can be insured for a value up to Rs. 100000.
Convenient 24 Hour Booking
To help customers meet their challenging deadlines, India Post offers round-the-clock booking facility for Speed Post articles in select Post Offices in some major cities.
Track and Trace your Article on the Internet
A thirteen-digit bar code provided to customers at the time of booking the article, allows them to track the article from the booking stage right up to its delivery at the destination. It is an online internet based tracking system that is quick, reliable and convenient.
Delivery Alerts via SMS
Once an article has been delivered, a free SMS is sent to the mobile number provided by the customer. Another convenient facility to track the article via SMS is also available.
Free Pick-up for Bulk Customers
Speed Post also collects consignments free of cost from the premises of bulk customers. The collection can be scheduled regularly or it can be ‘on-call’ basis.
Volume- based Discounts
Volume based discounts on tariffs are available to corporate clients and regular users of the Speed Post service. The terms and conditions applicable for availing such discounts must be met.
Credit is allowed under Book Now Pay Later Scheme for corporate clients and regular customers, subject to the applicable terms and conditions.
Cash On Delivery
Cash on delivery facility is available for e-commerce companies and online retailers/sellers.
Value-added Services for Corporate Accounts
Corporate clients and large, regular, bulk customers can avail many convenient services by opening a corporate account for Speed Post. These services include time and manpower saving services such as pick-up from the premises, billing on a monthly basis, bulk discounts, tracking and help with import/export procedures, account management etc. A Speed Post account holder gets help from a Marketing Executive in managing the account.
Teams for Assistance
For help in tracking articles or to resolve a problem, dedicated teams for assisting customers are located in major cities.
For delays in delivery and for loss or damage of articles, a system of compensation has been put in place by India Post. Details are available on the India Post website.